Refund policy
Return & Refund Policy
At Cute Aura, we carefully check every order before dispatch to ensure that you receive your products in perfect condition.
No Returns, Refunds or Exchanges
All purchases made on Cute Aura are final sale. We do not offer returns, refunds, cancellations, or exchanges once an order has been placed.
Defective or Damaged Products
If you receive a product that is defective or damaged, please contact us within 24 hours of delivery.
To report an issue, WhatsApp us at +91 70261 15431 with:
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Your Order ID
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Clear photos/videos showing the defect or damage
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A brief description of the issue
Our team will review the issue and, if the product is confirmed to be defective, we will provide an appropriate resolution.
Please note that requests received after 24 hours of delivery may not be considered.
Important
Cute Aura is not responsible for issues arising from improper use, handling, or care of the product after delivery. Products that are not defective or damaged are not eligible for return, refund, or exchange.
For any questions regarding your order, please contact us on WhatsApp at +91 70261 15431.